Nuki app collapse

I have a Nuki Smartlock Pro in our companies showroomdoor. But the lock broke down, because of mysterious reasons (shortly after update…) and had to be replaced. So Nuki provided me with a new one which I installed several weeks ago. Now I wanted to make the new lock accessible to Nuki Web in order to use it with the API. But everytime I click in the iOs app on the Nuki Web line, the app crashes…

Has anyone got the same issues and even more does anyone has a solution?

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