Request for an API feature to track the receipt and activation status of authorization codes sent via email invitations.
We propose introducing an advanced invitation tracking system within the Nuki API to better manage the authorization process.
Features:
Invitation Status Tracking : An endpoint or webhook that allows developers to check whether an email invitation has been received and if the authorization code has been activated by the user.
Event Notifications: Real-time events or callbacks that notify when a user opens the invitation email and when they successfully activate their access.
Activation Timestamp : Access to timestamps indicating when the invitation was sent, received, and activated, enabling better auditing and user management.
Reason:
Hope Apartments Company strongly advocates for this feature to address practical challenges in our property management workflow. The ability to track invitation statuses will deliver several critical benefits:
Improved Operational Efficiency:
Time-Saving: Automates the monitoring process, reducing the need for manual follow-ups and allowing staff to focus on other essential tasks.
Productivity Boost : Streamlines the onboarding process for new users, leading to faster and more efficient property access management.
Better User Experience: Enables us to identify users who haven’t activated their codes and offer assistance promptly, improving customer satisfaction.
Implementing this feature is important to us because it aligns with our commitment to providing efficient, and user-friendly access to our apartments. It would not only save time and increase productivity but also enhance the overall experience for both our staff and users.