Nuki 3.0 Pro problem not responding in Homekit

Discussion Questions
1

Hi Guru’s!

I have a problem with my Nuki 3.0 pro. My setup is like this:
I have a apple tv and a homepod mini both set as homekit bridge.
The apple tv is in my living room an the homepod mini is 1 meter away from the lock so really close!
In a lot of the cases the lock is turning up as not responding in homekit.
It works but like 80% of the times it’s not so that is a bit of a bummer and I don’t know how to fix this.
I tought maybe replace the homepod mini for a second apple tv that is really close to the lock but not sure if that will help.

All the devices are on the latest software version and all in the same network.

Any tips on how to improve this?

2

It’s the lock connected through its internal WiFi? If you, check if the connection is stable. More people are having issues with this and it would explain why it doesn’t always respond.

See this thread.

3

So yes it’s connected to wifi and probably that will work if you use the Nuki app but for homekit it uses the Bluetooth low frecency right so thats why the homepod is close to it.