Notifications stopped working

Discussion
1

Hey,
Nuki notifications stopped working a couple of days ago (of course bridge is connected)
I suspect it’s related to the Nuki Web user because when checking activity log using regular users - all logs are up to date, but when logging in from Web user -
The activity log shows only old logs (actually there are no new logs since the notifications stopped working).
Any ideas about this issue?

Thanks :slight_smile:

Liad

2

First thing you should check is if the correct Admin PIN is set in Nuki Web. Therefore you can try “Update now” or sending a lock command from Nuki Web to see if it works.

3

These operations works via the web account.
Activity log shows up as well but without updated data.