Today i got a warning about low battery level of keypad paired to opener and door sensor. Needless to say I don’t have any of those. I only have doorlock and opener.
Had to reset opener and set it from the beginning.
Hi! Strange!? What version is your lock? Thanks!
Smart lock 2.0
Battery warning was about the keypad supposedly paired to my opener. There was also a battery level warning about a non existent door sensor. I also couldn’t access opener to manage it, it wouldn’t accept the pin, which I am certain I entered it correctly.
In any case, after resetting the opener and completing setup from the beginning, it now works alright.
Was it a used device? This looks as was a old profile reloaded, where this devices where connected!?
I got exactly the same problem with an opener.
password is 100% correct yet it tells me it’s not.
and it complains about a keypad battery which I never had.
nuki feels.more and more as half baked and 30% of the time the opener doesn’t work properly, the door sensor looses battery I really feel that is is just a big alphs
I have the same issue, I got a message that Keypad battery is low while I do not have a keypad. Any solution for this?
Same problem here, since yesterday. Can’t open my door anymore through the opener, because it keeps saying the battery of the keypad - which I don’t have - is low. I’ve tried all the settings, reconfigured the Bridge etc., but I jus can’t get it to work.
The Opener has worked pretty fine for I think it’s two years now, and suddenly there is this weird bug. When I look in the web version, there is also a doorsensor battery warning (which I also don’t have).
Do I have to set up the whole thing from scratch? I’m a bit hesitant to, because I remember setup being a b*tch in the beginning as well…
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I have exactly the same problem including the keypad message and the pin which is magically altered.
Also the battery of the opener are drained in about 2 weeks (earlier that was at least 6 months, maybe even longer).
The advise from Nuki was to reset it. Quite a lot of work to resolve something that clearly is not my fault.