No Auto Unlock with iOS 13 and Beta 2.2.0 (1220)

Hey Guys,

I’m using my iPhone XS with the iOS 13 Dev Beta 1 and the Auto Unlock isn’t working or sometimes it will recognize the smart-lock but won’t send the unlock order. So will there be an Nuki Beta app for iOS which will be compatible with iOS 13 Beta to test and deliver the best experience to customer when iOS 13 is shipping in September?

Or if the public beta has so much attention due to the dark mode that many customers may install it an there Smart Lock will work properly?

Best Regards
Marcel

2 Likes

Every year the same story … There is a reason why Apple warns about installing a beta version on a production phone (This year the warning is harsher than ever).

We certainly look at the iOS13 betas, but they are most of the time unstable and have lots of bugs (especially the early ones). Therefore we usually don’t make efforts to adopt to Apples bugs in this betas. However there might also be new features or changes in functionality, to which we will adopt while Apple goes on with their betas. -> Be patient, install Apples updates and cross your fingers. If there is a Nuki beta, you will get an E-Mail from TestFlight as usual.

I’m sorry if u be stressed out, but this was only an general question and the device is for testing purpose only. So I only wanted to know if u know about this “bug”

I will be patient.

I’ve been using Nuki on iOS 13 dev beta 1 without any problems, including auto-unlock.

I can’t get it to wirk after a reinstall. It hangs on the Startscreen, but I can’t push anything there

2 Likes

The Nuki App does work on iOS13 when the App is already installed before you update the OS. You will get stuck on some screens but can basically use it.

A fresh install on an iOS13 device does not work because of several changes that Apple made to the rights management system (BLE access, Location access).

We - like Apple - highly recommend to NOT install the iOS13 beta on a production device for the time beeing. Once we have an update to the Nuki App which restores iOS13 compatibility we will make it available in our beta channel.

1 Like

Jürgen, thanks for your reply. I hope, a new beta with iOS 13 support comes fast. The public beta of iOS 13 (for everyone) ist out a few days, so everyone can hop on the beta train. Would be great to have one of the most important apps (every other of my apps in SmartHome sector works without issues) would work…

5 Likes