I constantly needs to press unlock twice before the door opens. The first time it sounds like the lock is struggling but still moving and the second time it happens. Is anyone else experiencing this problem? Is this a lock issue or a door issue? There is not excessive pressure being pushed onto the door latch.
Hello @Joseph_Schuster,
please get in touch with our support team (https://support.nuki.io/hc/en-us) to assist you with your individual setup as this is a developer forum.
Thanks & Have a wonderful day
Started happening with my lock now as well.
Did you solve the issue?
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