Motor stuck off

Two days and I’m not able to use my smart lock 3.0 pro
I’m not trusting that device any more since I bought the 2.0 smart lock is stuck with me and same problem happens after that my device going on maintenance mode and stuck in

So any solution for that problem


Hi! What says the battery load, and do you have a door with hard going lock/unlock ways!?

Please contact our support via the Nuki App (Menu > Help > Contact Customer Support) for more detailed information.

This forum is focused on developer related issues.