Couldn’t send this as a feedback request for some reason, so I’m posting it here.
Apple Watch app
The lock and unlock button could be unified into one single button that simply does the action that the Nuki needs (if locked it’ll unlock, if unlocked it’ll lock). So many times I hit the wrong button since they’re so close and I’m usually walking to the door while trying to open it with one finger and a moving hand. Also, what’s really really frustrating is that tapping the wrong button sends the wrong request and it’ll completely lock me from taking another action in the app - I’ll have to close the app in the Apple Watch, open it again, wait for it to load, hopefully tap the right button this time…
Merge the lock and unlock buttons into one single smart button.
It’s too easy to tap the wrong one. This behavior can simply be unified in one single button, instead of providing the user with a choice that offers no added value to the single straightforward button. Making a choice between two small and close buttons, that have such similar text, while I’m walking to the door with my hands moving, is unnecessarily hard. One button that takes up the whole screen is easy to tap and the lock will just do what I expect it to: lock if it’s not locked, unlock if it’s locked. Easy peasy.
- when I’m coming home with things in my hand making it harder to tap the button I need.
- when coming back home in the dark and I’m blinded by the light from the watch, making it hard to see the buttons.
- when I’m tired and just need to open the door without thinking about what I’m tapping.