Hello Nuki Team,
we are facing issue with Code not working after generated via web api for a booking from website.
some code works some don’t .
after searching for Nuki Develops I found this thread : How to format date - #5 by poonam.chavan
Then Checked the Door Code via API and saw the timezone ID is different for each Smartlock
Mostly it’s 37 and 10, for 37 I found that it’s Berlin Timezone.
what is 10 ?
our smart locks are in Saint Barthélemy, the timezone is GMT-4 for this time.
is this the reason why the code does not work, if yes then what is the solution for this
1 Like
Hello there 
10 is the time zone ID for “America/Manaus”, which is UTC -4, so this is presumably the correct one for your implementation. I’d recommend setting all of your Smartlocks to use this time zone; you can do that within the settings for the individual Smartlock from your smartphone.
Hopefully that will fix the issue.
Here is a list of supported time zones in case anybody else runs into this issue.
| Time Zone ID |
Name |
| 0 |
Africa/Cairo |
| 1 |
Africa/Lagos |
| 2 |
Africa/Maputo |
| 3 |
Africa/Nairobi |
| 4 |
America/Anchorage |
| 5 |
America/Argentina/Buenos_Aires |
| 6 |
America/Chicago |
| 7 |
America/Denver |
| 8 |
America/Halifax |
| 9 |
America/Los_Angeles |
| 10 |
America/Manaus |
| 11 |
America/Mexico_City |
| 12 |
America/New_York |
| 13 |
America/Phoenix |
| 14 |
America/Regina |
| 15 |
America/Santiago |
| 16 |
America/Sao_Paulo |
| 17 |
America/St_Johns |
| 18 |
Asia/Bangkok |
| 19 |
Asia/Dubai |
| 20 |
Asia/Hong_Kong |
| 21 |
Asia/Jerusalem |
| 22 |
Asia/Karachi |
| 23 |
Asia/Kathmandu |
| 24 |
Asia/Kolkata |
| 25 |
Asia/Riyadh |
| 26 |
Asia/Seoul |
| 27 |
Asia/Shanghai |
| 28 |
Asia/Tehran |
| 29 |
Asia/Tokyo |
| 30 |
Asia/Yangon |
| 31 |
Australia/Adelaide |
| 32 |
Australia/Brisbane |
| 33 |
Australia/Darwin |
| 34 |
Australia/Hobart |
| 35 |
Australia/Perth |
| 36 |
Australia/Sydney |
| 37 |
Europe/Berlin |
| 38 |
Europe/Helsinki |
| 39 |
Europe/Istanbul |
| 40 |
Europe/London |
| 41 |
Europe/Moscow |
| 42 |
Pacific/Auckland |
| 43 |
Pacific/Guam |
| 44 |
Pacific/Honolulu |
| 45 |
Pacific/Pago_Pago |
1 Like
Thank you replying,
I will update the timezone id using API and then Test code again, hopefully this fix my issues,
1 Like