Ios App - Suggested unlock door shortcut doesn't work

On my iphone a suggestion appeared that I might like to create a shortcut to unlock the door. I did this but it doesn’t work. Is this not working? ios 13.1.1, app V2.6.0 (1404) Error is “Could not unlock door A connection error occurred” with the phone in the same position the app connects.
It suggested this in previous versions which didn’t work either. It does lock and unlock from the app using bluetooth and also via the bridge, although connecting always takes many seconds