To become a Nuki Firmware beta tester for accessories send us an email with the device ID of your Fob, Keypad or Door Sensor to contact@nuki.io.
You can see the ID in the Nuki app via device management (select device type and follow the steps in the app).
Note:
Do not post private details like IDs of Smart Locks, Bridges or your Apple ID here, but only send these via E-Mail or as a private message to a Nuki team member.
How to find the ID of your Nuki Accessory
To retrieve the ID of your Fob, proceed as follows:
● Open the main menu in your Nuki app and choose Manage my devices and tap on the Fob and on Manage Fob.
● Follow the instructions of the app and put the Fob into maintenance mode by pressing the button on the Fob for at least 10 seconds. You will know that it is in maintenance mode through the constant flashing of the LED.
Once the Nuki app has found the Fob in maintenance mode, go to the Settings in the management menu of the Fob. Here you can see the Fob ID, the installed software version and available updates.
To retrieve the ID of your Keypad, proceed as follows:
● Open the main menu in your Nuki app and choose Manage my devices and tap on the Keypad and on Manage Keypad.
● Follow the instructions of the app and put the Keypad into maintenance mode by pressing the “Back” button for at least 10 seconds until all LEDs on the Keypad are lit continuously.
Once the Nuki app has found the Keypad in maintenance mode, go to the Settings in the management menu of the Keypad. Here you can see the Keypad ID, the installed software version and available updates.
To retrieve the ID of your Nuki Door Sensor, proceed as follows:
Just tap on the desired Smart Lock in the Nuki app and open the lock’s settings. Select Manage Smart Lock and then Manage Nuki Door Sensor. Here you can see the Door Sensor ID, the installed software version and available updates.