Google Assistant not working

Hi guy,

Recently I realized that the integration with Google Assistant is not working anymore. although Google home is linked to Nuki, I can not “talk” with the lock.

please see attached screenshots.


Did you change the google assistant language? Mine problem for opening nuki started the moment i changed the language from english to dutch.

No, I didn’t change anything, everything is in English US, I have several other devices connected that works without problem.

Please contact our support at for direct help on this issue as it could have multiple reasons which may need direct interaction or log-files to sort out.