Google Assistant not working

Discussion Integrations
1

Hi guy,

Recently I realized that the integration with Google Assistant is not working anymore. although Google home is linked to Nuki, I can not “talk” with the lock.

please see attached screenshots.

Screenshot_20190620-233418
Screenshot_20190620-233418.jpg1080×1920 294 KB
Screenshot_20190620-233333
Screenshot_20190620-233333.jpg1080×1920 113 KB
Screenshot_20190620-233354
Screenshot_20190620-233354.jpg1080×1920 175 KB
Screenshot_20190620-233343
Screenshot_20190620-233343.jpg1080×1920 245 KB

Thanks,
Dan

2

Did you change the google assistant language? Mine problem for opening nuki started the moment i changed the language from english to dutch.

3

No, I didn’t change anything, everything is in English US, I have several other devices connected that works without problem.

5

Please contact our support at contact@nuki.io for direct help on this issue as it could have multiple reasons which may need direct interaction or log-files to sort out.