I think I have followed the steps of the configuration that comes in the PDF and also of the app … it detects the pulsation of opening the door and and the call from outside, but it is not able to open the door, I have tried even what You have commented to me, which is selecting that the intercom requires activation, but does not open the door either.
I send you photos of the configuration in case there is something wrong and how to fix it
Thank you