Error 404 when trying to use the Nuki API (Pending Request Status)

Hi everyone,

I am trying to integrate the Nuki API with my business (“The Other Club”) to automate access via the Wix booking service. However, I keep getting a 404 Not Found error when making API requests, even for basic endpoints like:

nginx

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GET https://api.nuki.io/info
GET https://api.nuki.io/smartlock

Setup & Current Status:

  • I have activated Nuki Web and my Smart Lock is registered.
  • I have generated an OAuth2 API Key from the Nuki Web interface.
  • However, my API integration status is still “Pending request”.
  • I have tested the API calls in Postman with the proper authentication headers:

makefile

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Authorization: Bearer MY_API_KEY
  • Despite this, I always get a 404 Not Found response.

Questions:

  1. Does the “Pending request” status mean that my API access is not yet enabled?
  2. If so, how long does it typically take for approval?
  3. Is there any alternative way to test API access while waiting for approval?

I would appreciate any guidance or suggestions from the community or the Nuki team.

Thanks in advance! :rocket: