We now have a setup with three locks, three bridges and approx. 20 users in our office space. All users have been created straight in Nuki Web, received invitations and accepted them. They can operate locks as intended.
Unfortunately, we have had multiple occurrences over the last few days when users were duplicated in Nuki web, now showing once as “Via Nuki Web hinzugefügt” and also once or multiple times as “Via Nuki App hinzugefügt”. I can then manually merge them back together, but they will split again after a few minutes or hours. Is there any way to prevent this? Deleting and re-inviting all users is not really an option to avoid inconveniences.
Sorry for flooding this forum with my requests, but we’re currently evaluating Nuki for a large roll-out and your great support helps a lot. Thank you!