Door Sensor after Update 2.11.8

Hi there,

Update 2.11.8 installed after which the door sensor does nothing at all, no more messages.
Calibration is also not possible.
All settings checked, door sensor is activated.
Anyone any idea?

Gr. Joop

After the update I had the same issue, but I just pushed door sensor calibrating (beta), and after this it worked again!?

That is the point, I can not calibrate, there is no response.

Problem solved by reinstalling the Nuki.
Sensor works again.
Thanks for the support Nuki, not so!!

Sorry for the late reply here, but for all customer support related issues please contact our support via the Nuki App (Menu > Help > Contact Customer Support) or via phone for direct help.

This forum is focused on developer related issues and Beta testing.

Hello! Sorry for asking you here, but nuki lacks really a customer forum, and I think its not right to write this on the feature requests, - can you please say me, where or how at all it would be the best to ask nuki for a customer forum!? Thanks!