If you have not been on a recent beta firmware, try to update to the latest 3.10.7 release.
And make sure that you’ve read through this FAQ: Smart Lock WiFi/Thread/MQTT connection troubleshooting / FAQ
If you have not been on a recent beta firmware, try to update to the latest 3.10.7 release.
And make sure that you’ve read through this FAQ: Smart Lock WiFi/Thread/MQTT connection troubleshooting / FAQ