Configure Webhook

Nuki APIs Web API
1

I am configuring a webhook to receive the various changes of this lock, but the service indicates 100% errors. I try to restart by pressing the ‘Restart’ button, but I can’t get it to work.

The Webhook url is: https://apip-01.edalso.com/api/webhooks
In Backed there is a POST method for this url, in fact, if I make the request from Postman, it works correctly.

I have inspected the ‘Refresh’ button request and see that it makes a POST to https://api.nuki.io/api/key/XXXXXX/advanced/reactivate, but it responds with a code 400 error and this Body:

{
“detailMessage”: “https://apip-01.edalso.com/api/webhooks does not respond with HTTP status 204”,
“stackTrace”: [],
“suppressedExceptions”: []
}

I have reread the documentation several times and I can’t find where the error could be.

Has this happened to anyone?

I would appreciate your help.

Greetings

2

Hi,

Apologies for the late response.
Please ensure that your webhook URL is correct and reachable before trying to restart the service. If the error rate has been 100% for an extended period of time, Nuki may suspend the webhook service.

Kindly reach out to the support via https://nuki.io/en/support-request/ or contact@nuki.io for more help on this, as this is an issue only impacting you.