Commend sent via bridge API returns 503 but still executes the action


I experience quite consistently that sending an unlatch command to the bridge returns a 503 error, which leads to my system resending the command after 1 second. But the door lock still receives the first command and executes it. Then the second one I send is processed and executed leading to unlatching twice.

I verified multiple times in my system that the retry for the unlatch command is only sent when the bridge returns an http error.

This error only occurs in one bridge that we have, so it may be related to specific conditions. How can I send you the logs? I can’t attach anything but an image here.

Thank you

Best send your logs to and our support team can forward it to the correct colleague to look into this.