I have a door with a Scandinavian lock (ASSA). Inside there is a thumb turn + a door handle, and outside there is only a keyhole + a door knob without a handle.
When I turn the thumb turn manually (or opening using a key from the outside), both the deadbolt and the latch get opened.
I’ve tried installing the Nuki Smart Lock Ultra Nordics (which works fine on another door with handles on both sides), but it opens only the deadbolt, not moving the latch. So it is not possible to open the door from outside, because there’s no door handle that can unlatch.
Is it expected? Is it possible to fix that?
I also have a standard Ultra lock and in the settings there is “Choose door fitting”. As I understand, when set to handle/lever mode it just unlocks the lock, while in the knob/bar mode it both unlocks and unlatches.
Is there a reason why it is missing in the Nordics?