Calibration ends up with Bluetooth not in range message

Hello

Got the smart lock 2.0, using latest firmware and beta app… each time I try to calibrate the lock it ends up with Bluetooth out of range. Sometime I get a successful calibration but actually it is incorrect as the door is locked when asked t unlock, …etc

Never had this kind of issue with 1.0 lock.

Anyone has an idea on this?

Than’s

Is your phone going to sleep while the calibration takes place? I had faced this once and kept the phone awake by touching the screen continuously. You may also use an app like “Caffeinate”.

Found the issue… Batteries almost dead in 1 day… Put new ones solved it.

So makes sense the lock was not able to open and probably bluetooth connection dropping from the lock side… Still the message is quite misleading.