Bridge range

Hi All - I need to position the bridge extremely close to the Nuki lock in order for it to work reliably and with minimal delay (< 1m, newest firmware). I also realized that it makes quite a difference how the bridge is positioned towards the lock (upper side pointing to at the lock, pointing sideways at the lock).

What is the best way to position it? Is is more effective if the uppers side (with the button) faces the lock or one of the sides (as shown in the tutorial)?

Many thanks, Nasenpinsel

PS If there are other ways how to get a more reliable connection between the bridge and the lock, I am keen to learn about it.

Such short ranges are untypical. Please contact customer support for further assistance.