Bluetooth connection timeout / response on USDIO

Nuki APIs Bluetooth API
1

Hey,

I’m currently trying to implement the Nuki lock in our app and I’m facing two problems:

  • When simulation the lock with “simnuki” on a RPi3 it successfully pairs and I also get a correct response on USDIO. When using the same code on the “real” lock, I don’t get a response on USDIO

  • I also lose the connection on the “real” lock after a successful connection after approx. 9 seconds - this doesn’t happen with “simnuki” - it keeps the connection alive

Does anybody face the same issues and/or can help me with that?

Thanks
Christoph

2

I do not have personal experience with simnuki and am not sure about the state of it.

But communication with the Smart Lock should work like described in https://developer.nuki.io/page/nuki-smart-lock-api-200/2/

Which hardware version of the Smart Lock are you using?
Is the Smart Lock connected to a bridge while you are testing?

3

Thx for the response Stephan and sorry for the late reply.

I followed the API documentation and it works flawlessly with simnuki. Unfortunately, with the real NUKI I have the issues described above. Where can I find information regarding the hardware version? It’s for sure before 2.0 and the Art. Type is 010.116

I tested both - with and without bridge - and I still didn’t get a response on USDIO.

4

That’s a Smart Lock v.1, yes.

If the Smart Lock works with the Nuki App via Bluetooth than I can only image it being some small detail.
You can PM me the code you are using and I will try to take a look at it with one of our developers (when available)