Block rotation doesn’t work

Hi there,
I don’t know why but the block rotation set to 720º (2x) doesn’t work.
I set it correctly. But it doesn’t work at all. It works as a 360º block.
I tried reset the Nuki to fabric mode. I deleted and created the account again. Nothing seems to work.
Please can you help me set it back again?

I also tried the manual settings. They also don’t work.