Big problems with every API (also accessing to https://web.nuki.io/)

Nuki APIs
1

Today I am experiencing many problems with all trough API integrations…
Both Alexa and Google Home has problems with Nuki device…
And the web.nuki.io has also problems…
I am experiencing various server errors… always different
Are you aware of such problems?
Thanks

2

after Oct 18, 2024 11:34:07 PM my Nuki pro 3.0 complete down, even with mqtt

1 Like
3

Hello @spanzetta,

we are aware that there have been selective issues with the API this Saturday which have been resolved as well on Saturday already.

Please refer to https://status.nuki.io/en/ as it reflects the up-to-date services status.

Thanks and have a great start into this new week

4

@MatthiasK Unfortunately, after two short-term failures, I discovered that a problem with the Nuki server also caused my local MQTT to no longer work. Is there a way to maintain this because at the moment Nuki 3.0 Pro with MQTT can only be used when the nuki server is online

5

Same here, I was relying on mqtt, being local and safe. Just to find it is not safe. door was unlocked during the night. So hopefully this can be resolved asap.

6

Thanks for the reply…
I can confirm that problem was solved later on same day
Thanks for the link to check status
Regards

7

Thanks @spanzetta for confirming that’s it’s again working for you.

@Rene_Seinen and @goudhaan please refer to this thread on MQTT SL3 Pro: do not disconnect Wifi when Nuki Cloud is unreachable, breaking local MQTT and other protocols

Have a great Monday

8

This topic was automatically closed 60 minutes after the last reply. New replies are no longer allowed.