Hello experts,
I just bought a brand new Nuki 3.0 Pro; if I try to recharge the battery (the power pack) the white light flashes once, and then it looks like it doesn’t charge.
The question is:
how do you understant if the battery is charging or not?
Thanks
Please read the FAQ section on the Nuki website. e.g. https://support.nuki.io/hc/en-us/articles/360016341917-Power-Pack-does-not-charge
If you still have problems please contact our support via the Nuki App (Menu > Help > Contact Customer Support) for more detailed information.
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