Auto Unlock works only sporadically

Discussion Questions
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1

Iphone 12 & Iphone 13, IOS 15.1
NUKI Bridge.
Aktuelly Software on Iphone and NUKI.

Hallo,

At the moment the AutoUnlock only works sporadically for me and my wife.
No errors are displayed in the AutoUnlock report. Location is always set to “not confirmed”, why?
I already save it a lot of times.
In IOS are all permissions set correct.
It seems as if NUKI doesn’t realize that one is outside of home. The house symbol is always displayed.
Everything went fine a few months ago. Can’t say whether it’s because of the new IOS or NUKI software.
Need help.

Regards

Attachment1
Attachment11170×2532 413 KB

Neoman

3

Please have a read on iOS 15 Update: Effects on the Nuki app and Auto Unlock - Nuki on our blog. You can join the iOS public beta which contains improvements to to auto unlock over here: How to become a Nuki iOS App beta tester.

4

After Confirm der Location

ConfirmPosition
ConfirmPosition1170×1481 136 KB

Nuki recognized, i’m not at home:

NotAtHome
NotAtHome1170×1510 148 KB

Problem is, the Position is always not confirmed.

5

On the auto unlock wizard, this is correct. We need a confirmation of the saved location every time the wizard is executed.