I owned the black Nuki edition where all features worked like a charm. Last week I received the white edition and the auto-unlock feature stopped working as expected. The activity-log is telling me that an auto unlock was performed and I also hear some locking noise but the door gets not opened. When I am using the app command “open door” it works like expected.
The connection status in the app also shows that there is no connection between server, bridge and lock. Only if I tap “Try to connect” the connection is established.
By the way: Is there a easy way (hidden menu) to test auto-unlock without physically leaving the geofence?