Auto Unlock block digital open


When Auto Unlock is active when i come back :

  • Leave Geofence
  • Enter Geofence
  • Bluetooth OK
  • My door is Unlocked : OK (Configured as unlock and not open door : OK)

I can’t use my finger during this time to Open the door ; action is not done, door can’t be opened : KO
Nota: Unlock timer looks like to be refreshed to 1 min.

I need to wait the timer before to be able to open the door with my finger on the Keypad 2.0.


SmartLock Pro 4.0 : FW 4.2.0 Beta
Keypad 2.0 : FW 2.1.3

Hi @Thibault_Wagner,

as this is a developer related forum please contact our support team for
further individual assistance.

Take care,