Apple Watch app shows bad string as lock name when asking for confirmation before remote opening

Discussion Feedback
1

Hi. New Smart Lock 4 user here.

When using my Apple Watch (Series 4, watchOS 10.4), a string containing garbage characters is shown as door name when asking for confirmation before remote opening:

incoming-3993A5EB-0CDA-423B-8950-84EE5151860A

The actual door name is “Casa”. The paired iPhone is running iOS 17.4.1, Nuki app 2024.5.1 (same issue with 2024.4.1).

BTW, on the iPhone, Settings->Nuki shows 1.0.0 as the app version.

3

Thank you for reaching out, we will address this in a future update for the app.