App Update: Nuki Android App 2026.2.1-beta

What’s new?

2025.2.1-beta (1268), 02.02.2026

  • We reworked the connection information screen with additional information for the Bluetooth Access as well as the Remote Access.
  • You can now find the exact Smart Lock generation within the general informations of your devices.
  • We fixed an issue which occurred during the Firmware update process.

2025.2.1-beta (1274), 06.02.2026

  • Further performance optimizations and bug fixes.

Please update your Nuki app and share your experience.

it seems the version cause trouble.
devices are randomly not reachable. “nicht erreichbar”
also random error “kein zugriff, contact admin” this is also random und sometimes it worked when try it again

Firmware Device 1.15.3 (nuki locks) and opener 1.11.0 and Bridge 2.18.0 / 2.4.0
Phone Samsung S24 Ultra with latest Januar Patch

different phone, same Typ with old Nuki app has no problems.

i think this change cause the problem : * We reworked the connection information screen with additional information for the Bluetooth Access as well as the Remote Access."

could you please elaborate if you have issues on the reworked connection info screen (Settings → Connection Info) or in general / on the main screen when you are opening the app?

if it is the latter, it is definitely not related to your assumption but could be some random connection issue.

in order to analyse this properly, I’d suggest you create a support ticket via the App (Side Menu → Help → Contact customer support)

it is from the main screen when using the app to open or close the locks.
i installed now the old software and everthing is fine.

Last time i had very big problems when open a ticket for a beta version, they only told me install the standard version. :frowning: