We released a new Android App version 2024.9.1-beta.
Please update your Nuki app and share your experience.
Auto unlock not working on Samsung One UI 6.1 and 6.1.1 on Flip6.
When the app is installed (including the non-beta version), it asks for location, notifications, etc. upon startup. If you want to share the location, it hangs briefly, and then the app closes and asks for notifications again. If I set the permissions manually, the app no longer asks, but Auto Unlock doesn’t work.
This very unlikely is related to the mentioned App version.
Since Auto Unlock is depending on various factors and issues are often very individual, I would ask you to provide us more details by creating a ticket for customer support via the app. By that additional logs are attached and then our tech team can have a closer look into it!
Thanks for your cooperation!
BR Zoran
I’d be glad to. However, I also have an S24 Ultra with One UI 6.1 here, and the app (both the beta and the current Playstore version) does the exact same thing.
On a Pixel 9 Pro XL with Android 14, the app works as usual, and Auto Unlock also works 99% of the time. The iPhone 11, which is also here for testing, works without any problems with my Nuki setup. Therefore, I’m sure there’s a problem with One UI.