We released a new Android app version 2.7.2 Beta .
2.7.2 Beta 1 - 20.11.2020
- Improved Smart Lock setup for Huawei phones
- several bugfixes and performance improvements (also including the Smart Door)
Please update your Nuki app and give us your feedback!
Hi, I’m having an issue with this beta build.
Trying to add Bridge on Samsung S20 Ultra (running Android 10) always shows no networks, so I cannot finish the initial setup. Bridge itself is evenly flashing LED telling me it is in correct Maintenance mode immediately after I plug it in the power socket.
I’ve searched the forums before I wrote here and double checked all possible causes.
I am using a 2.4 GHz network, I did try with other networks and other devices.
But all with the same result.
Bluetooth connection works, but when I get to choose a network, none are shown.
If I try to manually add my network via Other… it results in Error code 10.
I looked into logs on my device and can see some SEVERE errors flagged.
From a professional standpoint, this might be related to Android 10 WiFi classes deprecation, but as a new user, I’d really like to help out and resolve this issues.
I can provide extensive logs, videos and detailed descriptions of current setup and devices.
P.S. Just tested this at work on iOS and Android 9 devices. Same result of no networks found around device or Bridge.
I can only point a finger at the Bridge itself to be blamed for this issue.
thanks for reaching out. This is a development related forum. Please get in touch with our support via https://nuki.io/en/support-request/ or at firstname.lastname@example.org. Provide all data you have. Thank you!
Some experiance with this Beta on a Huawei P30 Pro:
- Connection between Smartphone and Lock is faster now
- Still having issues that the Lock isn’t reachable in 30% of the unlock tries (BT restart, fixes IT usually)
Thank you anyway for improving the App for Huawei Phones