App not loading from bridge while web interface does

Discussion Questions
1

Hello,

surprisingly, the app on my mobiles (both iOS and Android) is at once not loading the status and activity log from the Nuki 2.0+bridge, while the web interface does. What could be the reason and a suggestion to fix the issue?

For the time being I have no physical access to the Nuki, so I can’t go there with Bluetooth or power-cycle it.

Hope I’m not badly addressed seeking for help under “Discussion / Questions”.

Best Regards,
Lorenzo

2

Update: apparently the software on the bridge had crashed. The WiFi was still responding but the appliance not, I’ve got somebody to walk in, unplug and re-plug and it seems OK again.

Bugs happen, but perhaps some integrated watchdog functionality would be good to increase reliability.