I have integrated my Smartlock with Alexa and set up an access code. The lock works through the app but will not work with Alexa. The lock shows as having a problem and says “The device is unresponsive”
Any ideas how to rectify this please ?
Doesn’t anybody know how to resolve this ? The claim that Nuki works with Alexa is becoming doubtful !
In Nuki Web my Smartlock activity log stopped on 25th March and I have no access. Could this be the problem ? I do not know how to resolve this. Can anybody advise please ?
Please contact our support via Support Form - Nuki or contact@nuki.io for more detailed information.
This forum is focused on developer related issues.