I have installed my lock last year in my door and it was working perfectly
suddenly it started, the motor lock, to give turns and turns and then no opening the door , or not locking / unlocking the door
I went to the calibration process several times, and it still keeps on making a turning noice but not really locking, and a error 43 or error 44 appears in the app.
could someone help me about the topic ?
I have tried to re install ALL from scratch, but it keeps recognizing the old parameters ( name, and lock invitation codes , location, etc )
where is the HARD reset button ? is that Green know bellow near the batteries ?
I do own a NUKI 1.0. and 1.0 bridge
firmware is up to date to last version
thanks for helping