Unlock rejected / user not authorized

[Stephan (Stephan Lendl)]

Are you using the latest Beta-firmware for the Smart Lock (2.7.8)?

Because there is a known issue regarding this, see:

Auto unlock: No permission

We found the issue. The flag “Auto-Unlock disabled” in Night Mode disables Auto-Unlock the full day. As workaround till the next beta firmware update is released, please deactivate the “Reject Auto Unlock” flag in Night Mode. If you do not use Night Mode, activate it, disable the “Reject Auto Unlock” function and deactivate Night Mode again.