We have identified the issue and are working on a resolution. We will update here once the update is available. Thank you for your patience
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I received an Ultra today and am wondering if I should wait to install it until the issue is resolved. Will it be fixed today?
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As far as I can see it is pro affected, not the ultra…
Andreas
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Thank you all again for your patience.
We are currently selectively reaching out to people to validate our solution. The broader rollout will proceed once the implementation has been confirmed.
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I have the same problem and have just been able to carry out the update without any problems.
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A great news!
I just tried it myself, and can confirm that it worked for me too!
Nothing special needs to be done, just normal attempt that now works!
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We are pleased to inform you that the issue has been resolved. We are gradually enabling our backend to handle firmware updates as expected. Please check again between today and tomorrow.
Thank you for your continued support and patience.
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