Slow locking/unlocking

Hello,
has someone occured same weird issue like me?
I have two Nukis, one is working fine without any issues, but the second one (battery at 90%) sometimes runs at about half speed like there are drained batteries, it does not matter if it is opened from Keypad od app, but, when i press lock/unlock button directly on Nuki, it runs at full speed like it should.
Fix is to remove and reinsert the same batteries, then it works fine for few days…

This is how it works… and time to time it is slower than in video…

Please contact our support via Support Form - Nuki or contact@nuki.io as this is an individual problem and might require sharing logs and other sensitive data.

Thank you, solved by warranty replacing Nuki lock…