Hey! I upgraded to firmware 2.3.11. I noticed that under Optimize locking is now Custom option which allows to offset the key rotation in both directions. Is that a new feature? I haven’t seen it before I think. I played a little bit with that and found out that although it says that these settings do not affect in anyway Open door function for me they actually do. I have a safety door that uses extra safety hooks on the side that come out when the door is locked and they hook into the door frame (see on the picture). The problem was with the hooks - when I used Open door the latch was probably always pulled in but the hooks remained sometimes a few milimetres out which prevented the door from opening.
I changed the settings on unlock motion to turn extra 20 degrees in the unlocking direction and it fixed the problem. Now the hooks get pulled in completely and the door opens every time.
But I also noticed that the 3 preset modes in Optimize locking (Normal, Reduced, Extremely reduced) don’t work correctly. With Normal the latch comes out 1,4cm when locked, with Reduced 1,6cm and with Extremely reduced 1,8cm. I would expect the opposite.