Only "open" door with Auto Unlock is not working

Discussion Questions
1

Hello all,

I have a problem with the Auto Unlock. When I leave the house and do not lock the door, the door is not opened by Auto Unlock when I come back home. This only works if I have locked the door before. But the door should open even if I don’t lock it, right? I have a “knob or bar” door.

2

Hi Kai,
It’s may be linked to an issue with ios15 see Auto Unlock Problem - #43 by Juergen
If you are using an iphone ?

3

Uh, sorry I forgot to wrote that I am using an Android Phone

4

Ok then it’s something else :wink:

5

This does not sound like a specific bug inside Auto-Unlock. More like a problem with your configuration or setup. Please contact our support via the Nuki App (Menu > Help > Contact Customer Support) for more detailed help. This forum is focused on developer related issues.