Nuki Web (null) in log

Nuki APIs Web API
1

Hi there,
I use the web API to send commands to my Nuki Smart Locks and Opener. I have created different API tokens with custom names and in the swagger I can see the correct description field with the get tokens command.

All of that, but in the activity log of my devices I only see “Nuki Web (null)” regardless which token was used. Why?

Thanks for your help.
Daniele

3

Any developer or nuki support that can figure this out?

My API tokens have custom names set, but in the activity log I see “Nuki Web (null)”.

Please, I really need to know who is performing actions on the smart lock. Maybe it is a Web API bug that needs to be fixed? Or am I missing something?

Thanks

4

Hi Daniele!

Please contact our support as this seems to be an individual problem and might require sharing logs and other sensitive data.

Thank you,
Orsolya

5

Ok, thanks @Orsolya, I will do that