Just to follow up on my experience. Mine was also stuck in this state. I reached out to support, it took two attempts at running a factory reset routine via the app. This fixed the problem and allowed me to set up the device.
Just to follow up on my experience. Mine was also stuck in this state. I reached out to support, it took two attempts at running a factory reset routine via the app. This fixed the problem and allowed me to set up the device.