MQTT error every 6 minutes

[jose_gracio (Jose)]

I have my locker connected to Home Assistant, via a Mosquitto MQTT broker, working in good conditions. However, every 6 minutes, the MQTT Broker gets “false” on the topic nuki/AAAAAAA/connected and, 7 seconds later, receives a “true”. This fact shows, in Home Assistant, the locker is unavailable many times over the day. Can you please help me troubleshooting this anoying error?

Thanks

[Juergen (Jürgen Pansy)]

Looks like a connectivity problem and the Smart Lock loosing WIFI connection regularly. You could try to connect it via Thread or use the WIFI compatibility mode.

Smart Lock WiFi/Thread/MQTT connection troubleshooting / FAQ

Q: My Smart Lock Pro (4th generation)/Ultra struggles to keep the WiFi connection steadily online. What should I do? Most WIFi and MQTT related problems origin from the power saving that the Nuki Smart Locks have to apply and use in order to achieve a certain lifetime based on the 4xAA batteries while being fully connected and online. Therefore, most of the issues do not rely only on the Nuki Smart Lock but also on the given network infrastructure and settings. To check if generally a stable co…

[jose_gracio (Jose)]

After changing to Wifi compatibility mode the recurrent errors stopped. Not lets see the battery consumption.

The ideal would be to swap to thread but so far was not able to have a stable network

Thanks for your help