Motor Blocked 0x01

[Steeeve (Stephan Forcher)]

Hi!
It looks like there are some problems with the actual Nuki Firmware 1.6.2, because I got 0x01, changed batteries and now its working like a charm. Should’nt there be a message, that the battery is low?

regards
Steeeve

[Stephan (Stephan Lendl)]

Hi! Could you send a log-file to contact@nuki.io so we can check the details of what happend?

How to send a log-file

If we ask you to send a log-file please always only do this via e-mail or private message! Open the hamburger menu of the Nuki App and select Help at the bottom of the list: [log-file_help] Scroll down to the Error log section and press Send error log. (For more information in the log, enable Debug mode and repeat the process that caused the problem before sending the log.) [log-file_debug] This will open an email draft with the log-files attached. Please include a short description of th…