Now that Nuki smart lock 4 is announced, it is also confirmed that Matter 1.2 will have the distinction between unlock and open. Since HomeKit supports Matter, I was wondering if it is expected that Apple will update HomeKit so that it will also make a difference between opening and unlocking, following the Matter standard.
I realise that this is something Apple will need to answer and confirm but maybe it’s obvious knowledge and that this is expected to do so.
Hi, i don’t agree with that, HomeKit doesn’t supports Matter as per say, in fact it’s the Home App that supports Matter (and AirPlay 2 for the record), so no, i don’t think Apple will do anything to HomeKit regarding to Matter support for unlock/open.
With the launch of a new Smart Lock featuring Matter support, instead of updating the existing Smart Lock 3 Pro to support Matter (similar to Philips’ approach with the Hue Bridge update for Matter support), it’s evident that Nuki’s marketing strategy prioritizes selling new products over supporting current users.
This long-standing, highly requested feature for selectable mapping would have been implemented by now if their focus was different. As a disappointed customer, I will no longer purchase Nuki products and cannot recommend them to others.
My advice is to avoid spending time creating feature requests or explaining what’s already clear. Instead, focus on finding more robust, reliable, and customer-centric solutions.
If the home app supports Matter 1.2, will this feature likely be implemented there? Or is that unlikely because it is depended on the underlying HomeKit.
Apple is one of the major promoters of Matter and very active member in the CSA (the standardization organization behind Matter). It’s obvious that they focus on Matter and integration of Matter features into Apple Home rather than further development of the HomeKit standard.
We stated very openly - much more open than anyone else - that a new hardware iteration for almost all products that move to Matter will be needed, because of the high ressource demands that Matter has. i.e. older Smart Locks can not run Matter.
I just implemented my lock 2.0 due to servers issues with bridge just to find out how insecure the Nuki HomeKit implementation is when you accidentally push unlock during your vacation and your home door just opens with no questions asked like “do u really want to open the door or a gps check”.
I completely get where you’re coming from. That’s exactly why I’ve disabled HomeKit for my lock as well. The idea of accidentally opening with a simple tap is pretty much scary. It’s surprising that even after all this time, Nuki hasn’t addressed this, despite the community’s request for more secure defaults like “unlock” instead of “open door.” It feels like their focus has shifted entirely to launching new products rather than improving existing features. Hopefully, enough feedback will eventually get them to prioritize security over expansion.
When the lock and the opener started constantly losing the connection to the bridge or the bridge to the Nuki servers, they offered me a 40% discount on the purchase of a new device, after allegedly ruling out that it was due to the Nuki servers or firmware updates. I then tried uninstalling the bridge and instead integrated my lock into HomeKit, as it is advertised. But unfortunately, this was not satisfactory, as operating the Nuki lock with Apple HomeKit is an absolute security risk.