we have a cylinder with panic function in such a way that when the door is closed and someone pushes the door handle from inside the building, the locking bolt springs back and opens the door (we call it anti panic function). The problem for nuki is, while the locking bolt moves the cylinder isn´t rotating and so the motor looses his calibration.
The Nuki Installation Checks result that our door/cylinder works with Nuki, but of course this function was not part of the check questions.
What can we do? Is there another cylinder which has an alternative panic function?
Hope to get soon help, approx. 100 Users are already using our first Nuki.
P.S.: Why doesn´t Nuki start calibration by itself after it recoginizes that calibration is lost (motor blocked…)?