Keypad code over Web-Interface

Why is it not possible to define codes for the keypad via the web interface?

Do you mean via Nuki Web (

Just go to the Smart Lock page and select Entry codes from the user tab and click on Create new entry code.

This option isn’t available in the current version!

@miguelhasse The option should be available as soon as a Keypad is connected. If not shown for you try “Update now” to sync the keypad state and/or try a forced refresh (Strg-F5) in the browser.

If still not solved please contact our support via or for more direct help.

@MatthiasK thanks for the quick reply. The keypad is connected and working, and I can generate codes on the mobile app, but there’s simply no functionality I can find to do the same on the web app.