Hi!
We’re using the Nuki Smartlock API connected through SimplyBook.me → Zapier → Nuki to automate guest access.
A new booking triggers a PUT /smartlock/auth request, and after the session, Zapier sends a DELETE /smartlock/auth/{authId} to remove it.
The issue: when the same customer books again, the Nuki app shows “Device already paired”. It seems the deleted authorization still remains active, preventing a new invitation for that user.
Could you please advise how to fully clear or reset a user/device so repeat customers can receive new invitations without this error?
Kind regards